Privacy Policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit our site or use our accounting services at Exigence Conseil.

1. Information we collect

When you visit our site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone and some of the cookies installed on your device. As you browse the site, we also gather information about the pages you view, the websites or search terms that led you to our site, and how you interact with the site.

2. Personal information

When you create an account, apply to become a client, or contact us, we may ask you to provide information including your name, your company name, your address, your email address, your phone number and other information needed to deliver our accounting services. As a firm of chartered professional accountants, we may also collect financial and tax information in line with Canadian regulatory requirements.

3. How we use the information

We use the information we collect to:

  • Provide, maintain and improve our accounting services
  • Handle your requests and provide you with professional services
  • Communicate with you about our services, your account or your tax obligations
  • Comply with legal and regulatory obligations
  • Review our internal records for possible problems or fraud
  • Improve our website and our services
  • Send you information about relevant services or news, if you have chosen to receive those communications

4. Sharing your information

We share your personal information with third parties only to help us deliver our services, or where required by law. For example, we use Odoo to run our website and our CRM — you can read more about how Odoo uses your personal information here: https://www.odoo.com/privacy.

As chartered professional accountants, we may also share your information with the Canadian tax authorities where the law requires it. We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information that we receive, or to protect our rights.

5. Cookies

Most web browsers accept cookies automatically, but you can usually change your browser settings to refuse cookies if you prefer. Note that blocking cookies may stop some features of our site from working properly.

6. Data retention

We will keep your personal information for as long as needed to fulfil the purposes described in this privacy policy and to meet our legal and professional obligations. Under Canadian accounting and tax law, some information may be kept for minimum periods set out by law.

7. Changes

We may update this privacy policy from time to time to reflect, for example, changes in our practices, or for other operational, legal or regulatory reasons.

8. Your rights

Under Canadian data protection law, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated or deleted, subject to the legal and professional obligations that may require us to keep certain information. If you wish to exercise this right, please contact us.

9. Contact

For more information about our privacy practices, if you have questions, or if you wish to exercise your rights, please contact us by email at confidentialite@exigenceconseil.ca or by mail at the following address:

Exigence Conseil
123 Avenue des Experts
Montréal, QC H3B 2Y7
Canada

Last updated: 19 September 2026